Questions, honestly answered ❓

A software development retainer is a flat monthly, fixed-fee agreement where a business secures a dedicated engineering and design team (including a product manager, designer, and developers) to build, optimize, and maintain their software stack. This replaces unpredictable project quotes, hourly bills, and change requests.

Monthly software retainers at Beuniq start at a flat rate of RM20,000/month for our Growth plan (dedicated web team) and RM30,000/month for our Scale plan (dedicated full-stack web + mobile team). There are no setup fees, hidden charges, or exit penalties.

Project-based development requires upfront scoping, strict contract agreements, and long negotiation periods. Any new feature or change request outside the initial scope leads to surprise bills and delayed timelines. A retainer model secures a dedicated team that works continuously on your backlog, shipping updates every week and adapting instantly to your changing requirements without new contracts.

To hire a software development team in Malaysia, businesses typically choose between hiring in-house developers (which requires recruiting overhead, benefits, and costs exceeding RM15,000/mo per senior hire), hiring traditional freelancers, or partnering with a software retainer agency. Beuniq offers a fully managed team on standby, onboarded within 48 hours for a predictable monthly fee.

Yes. We integrate with your existing platforms, including ERPs (SAP, SQL Financial), CRMs (HubSpot, Salesforce), e-commerce storefronts (Shopify, WooCommerce), accounting software (Xero, QuickBooks), and custom databases. If it has an API or import/export capabilities, we can automate it.

We build using modern, industry-standard technologies. For web applications, we use ReactJS, Next.js, and TypeScript. For mobile applications (iOS & Android), we build with React Native. Our backends are powered by Node.js, PostgreSQL, Supabase, and Amazon Web Services (AWS).

You can submit as many requests to your backlog as you want. Your dedicated Project Manager will scope each task into man-day estimates and plan them into our weekly sprints. We work on your tasks in priority order and ship live updates every single week.

We will pick them up, build, and deploy them. The beauty of a retainer is having an active development team ready to go. Even in quiet months, clients typically have bugs to resolve, workflows to automate, or security and performance updates that we handle proactively.

We guarantee WhatsApp and Slack response times of under 1 hour during business hours. New tasks from your backlog are scoped, estimated, and can be initiated within 24 hours.

Yes! While headquartered in Cyberjaya, Selangor, Malaysia, Beuniq serves SMEs and retail groups across both Malaysia and Singapore with our remote-first managed engineering plans.

The minimum commitment is just one month. We do not lock you into annual contracts. You can pause, scale up, scale down, or cancel your retainer plan at the end of any monthly billing cycle.

Onboarding is extremely fast. After a quick discovery call to audit your current tech stack and backlog, you can choose a plan and be onboarded within 48 hours.

No. There are no setup fees, implementation charges, or hidden onboarding fees. You pay the flat monthly rate for your selected plan, and you can stop anytime.

Yes, 100%. All source code is pushed to your company's private GitHub repository, and all designs reside in your Figma account. You own all intellectual property from day one.